Old 5th November 2000, 04:28   #1
DJ Egg
Techorator
Winamp & SHOUTcast Team
 
Join Date: Jun 2000
Posts: 35,821
If your technical problem is of a more potentially tricky nature or is Windows / system related, you will get a much quicker and more accurate reply if you include all your relevant system specifications.
We especially need to know your:
CPU + Clock Speed | RAM | Windows OS | Soundcard | Winamp version.
If relevant, also include:
Videocard | Internet connection / modem type / any proxy info | Browser type + version | DirectX version | plus anything else you think might help, eg: a list of any third party / extra Winamp plugins you've installed, plus a list of the ones you are currently using | a list of any background or foreground programs you are concurrently running that may be causing any conflicts.

Without this essential info, we (the forum moderators + members) can only speculate as much as our "psychic plugins" will allow.

Important:

If it seems obvious to me that a new poster has either:
1. Not read the FAQ
2. Not checked out the announcement & sticky links at the top of the forum.
3. Not looked in the "Tech Supports Greatest Hits" Forum,
particularly TSGH -> Useful Links
. . . then I have decided that I will NOT be answering their post whatsoever. Maybe this might seem a bit harsh, but that's the way it's gonna be. Of course, other moderators & members may well choose to differ, and that's totally up to them.
My motives here should be self explanatory so I won't go into it any further.

Thankyou for your co-operation & understanding.

--------
DJ-Egg.
DJ Egg is offline   Reply With Quote
Old 5th November 2000, 05:04   #2
DJ Egg
Techorator
Winamp & SHOUTcast Team
 
Join Date: Jun 2000
Posts: 35,821
Very important

Oh yeah, and please also include full details of any error messages you receive. However, you don't have to include all the stack dump info etc.

[oops . . . initial oversight]
DJ Egg is offline   Reply With Quote
Old 5th November 2000, 05:04   #3
Ice
Moderator Alumni
Americas Favorite Smut Peddler
 
Join Date: Jun 2000
Location: Sun Prarie, WI
Posts: 3,303
what about making this an announcement in all tech support forums?
Ice is offline   Reply With Quote
Old 5th November 2000, 05:38   #4
That Myers Kid
Member
 
Join Date: Oct 2000
Posts: 66
you mean... crosspost!
That Myers Kid is offline   Reply With Quote
Old 6th November 2000, 01:38   #5
Pio2001
Senior Member
 
Join Date: Aug 2000
Location: Lyon, France
Posts: 293
Maybe its time to join the Tech Support Greatest hits and the FAQ together. I think many people don't read them because they don't have time to.
Some people may think to read one and forget the other.
Also, one can mistake the forum FAQ for the Winamp FAQ!

Pio2001
Pio2001 is offline   Reply With Quote
Old 6th November 2000, 03:05   #6
Ice
Moderator Alumni
Americas Favorite Smut Peddler
 
Join Date: Jun 2000
Location: Sun Prarie, WI
Posts: 3,303
we've been thinking of doing TSGH:Offline... it'd be in chm (Compiled HTML Help), and would be TSGH, the FAQ, and the documentation all in one. But... I'm to lazy to really work on it.
Ice is offline   Reply With Quote
Old 6th November 2000, 06:54   #7
DJ Egg
Techorator
Winamp & SHOUTcast Team
 
Join Date: Jun 2000
Posts: 35,821
Quote:
Originally posted by Ice:
what about making this an announcement in all tech support forums?
Yes, sounds good to me, as long as all the other mods agree.
DJ Egg is offline   Reply With Quote
Old 7th November 2000, 02:55   #8
cwg01
Member
 
Join Date: Oct 2000
Posts: 75
You might consider just getting the FAQ indexed into a set of frames, where the left frame contains the questions, and the right is the contents page, if it's light enough, people might 'consider' downloading that, especially if you call it a help file. =)
Seriously, when I launched into Javascript programming, I knew nothing about the language, (still don't really understand it), and have yet to buy a book.
But, to help me out, I went by developer.netscape and found downloadable versions of their Javascript manuals, and now I got them on my machines.
It Helps!

------------------
turbochargedbylynx
cwg01 is offline   Reply With Quote
Old 10th November 2000, 04:19   #9
DJ Egg
Techorator
Winamp & SHOUTcast Team
 
Join Date: Jun 2000
Posts: 35,821
btw, this message still applies, so if there's any posts still without a reply, then you know why !
DJ Egg is offline   Reply With Quote
Old 2nd June 2002, 00:52   #10
rtran82
Junior Member
 
Join Date: May 2002
Location: Woodbridge
Posts: 1
rtran82 is offline   Reply With Quote
Old 2nd June 2002, 02:36   #11
Rocker
Hiding in plain sight (mod)
 
Join Date: Jun 2000
Location: Melbourne, Australia
Posts: 9,910
rtran82... do you realize that this thread is more than 2 years old?
Rocker is offline   Reply With Quote
Old 2nd June 2002, 08:55   #12
c2R
Stereotype?
(Forum King)
 
c2R's Avatar
 
Join Date: Jan 2001
Location: Ware, England
Posts: 3,511
It's a shame that newbie posters still aren't taking any notice then, isn't it?!
c2R is offline   Reply With Quote
Old 2nd June 2002, 14:29   #13
Rovastar
Moderator
 
Join Date: Jun 2001
Location: London, England
Posts: 3,632
Send a message via AIM to Rovastar
Quote:
Originally posted by Winamprocker
rtran82... do you realize that this thread is more than 2 years old?
I didn't until I read your post rocker I just presumed it was started May 2002.

Still get confused with those silly AMerican date format.

Ummh I wonder the forums have the different time zone set for everyone now can they sort the date format out too........

"Rules are for the guidance of wisemen and the obedience of fools"

Visuals - Morphyre www.Morphyre.com
Rovastar is offline   Reply With Quote
Old 2nd June 2002, 15:37   #14
c2R
Stereotype?
(Forum King)
 
c2R's Avatar
 
Join Date: Jan 2001
Location: Ware, England
Posts: 3,511
Yeah I always mis-read the dates on stuff too - like obviously for us in the UK, today is 02-06-02, so to us it looks like the date on this post is the 6th of Feb....
c2R is offline   Reply With Quote
Old 2nd June 2002, 16:26   #15
Kaboon
Moderator
 
Kaboon's Avatar
 
Join Date: Jun 2000
Location: Netherlands
Posts: 2,494
Send a message via ICQ to Kaboon
Quote:
Originally posted by DJEgg
Yes, sounds good to me, as long as all the other mods agree.
I totally agree, ofcourse.
Kaboon is offline   Reply With Quote
Old 2nd June 2002, 16:44   #16
peter
ist death
 
peter's Avatar
 
Join Date: May 2000
Posts: 3,704
whoa, so much time has passed but so little has changed.... at least nowadays we dont get 5 mp3towav posts every day, thanks to smartass burning software with builtin (crappy) decoders (*cough* nero).
peter is offline   Reply With Quote
Reply
Go Back   Winamp & Shoutcast Forums > Winamp > Winamp Technical Support

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump