My radio not playing on shoutcast directory

[aba06111998]

My radio is listed in the shoutcast directory but radio is not playing. Also not able to access the stream url from radio manager. Showing "This site can't be reached".

[aba06111998]

In the shoutcast directory ... When i tried to play my radio ... It's showing

Station : XXXXX (station name )
Error : Media URL could not be loaded
Hint : Check media URL is valid.
URL : XXXXX ( stream url )

But other radio stations are working and playing but it's showing this error only for my station !

Anyone able to help on this ?

[NJK]

did you send a ticket to shoutcast support?

[aba06111998]

Nope ...

[aba06111998]

But im contacted the support but they don't wanna help me out becoz I'm using freemium ...

[aba06111998]

did you send a ticket to shoutcast support?

Ticket details :
Requester : Arshad Burves Ahmed
Created : Thursday at 10:53
Last activity : Thursday at 11:31
Id : #37642
Status : solved
Priority : —

Support's Response/Reply :

Hello Arshad,

Thank you for reaching out and welcome to Shoutcast!

While our Freemium users do not have access to support, we still want to ensure that everyone gets the most out of their Shoutcast experience. We recommend that all new users take the time to read our FAQ, and we have outlined a few helpful articles to get you started:

Installation

Shoutcast server configuration (Introduction)

Shoutcast Server Configuration (Advanced)



We also invite you to access our Wiki.shoutcast and the online forum as added resources for all of your Shoutcast questions.

If you're interested in learning more about our additional subscription types, please feel free to reach out and one of our team members will be happy to assist.

Regards,
Ayu
Shoutcast Team

https://www.shoutcast.com

....

That's why I'm here in this forum !
Please help me out !

Ticket details :
Requester : Arshad Burves Ahmed
Created : Thursday at 10:53
Last activity : Thursday at 11:31
Id : #37642
Status : solved
Priority : —

[aba06111998]

Looks Like there's no solution to this !?

[NJK]

Looks Like there's no solution to this !?

try to have some patience, this forum isn't that busy anymore as it used to be .

[NJK]

please read this, it could explain your problem

http://forums.winamp.com/announcement.php?f=86

[aba06111998]

Yes ! ...

I did already ... I mean... I read already ...
I'm tired of waiting ... Hope it will happen soon...

[NJK]

I'm tired of waiting ... Hope it will happen soon...

If you only depend on shoutcast.com , you are missing out on options.
Share your station on social media , make a decent webpage about your station and you will see that people will find it in due time.

Depending on shoutcast.com only is a poor option.

my internet stream is currently down, i use old software so no listing on the shoutcast page but i used to have around 10 to 15 people listening to the darkwave stream each day.

[aba06111998]

Thanks for your suggestion !

But, what i actually want is ... A Solution... To my Problem !